Young Academics Early Learning Centre - Kellyville, Redden Drive

My 2 children have attended this centre from 6 months old right up to starting kindy. The educators are fantastic, they are nuturing and you can see they truly love my children. I have never had any issues at all in all my years there. I love the fact it is a smaller boutique centre with smaller classes, it's a good teacher to child ratio.

My son attended this centre for about 9 months and after pulling him out and taking him to another centre, I realised how unhappy he was during his time at Young Academics Kellyville on Redden Drive. There were a couple of educators in the centre who had created a very toxic environment. On top of that they had a female dominated culture where most educators paid too much attention to the girls and the very few boys who attended the centre were often ignored, left alone and treated roughly. The centre manager did not seem to have the centre under control and those educators rather managed her and dictated their own rules instead. I regret not moving my son to another centre sooner.

So many things to say but dishonesty and cruelty are the highlights, they traumatised our daughter. They only try to keep the look good, and that's supported by the head office too. Their method is to leave the new child to cry, isolate and goast them until they give up, doesn’t matter if the child get damaged emotionally, no comforting at all. During orientation dates my two year old showed very good signs even saying buy to me meaning you can go. However on the third day of attending this centre I had to drop there around 1pm without notice since it was the second day that there wasn't any trace of her in the photos, to find her lying down on her chest crying silently (out of character for her) and soaked in tears and sweat suggesting she had been crying for extended time and nobody had comforted her. She seemed very scared to reach out to me, I noticed the hoarseness in her voice as soon as she began vocally crying as I hold her. After that she was waking up for a couple of nights crying and wanting us, being traumatised by the educators cruelty. First day I asked them that if she cried and was upset call us we pick her up but they never did, the app was showing she has been sleeping for 1.5 hours and it turned out she was just forced to stay in bed. She has just started to go to another centre she slept there from the day one, saw with my own eyes, and she is very happy and excited once I pick her up despite the bad experience she had just a month a go with YA.That shows how easy she is to be settled she just wanted to be treated like a little human not a piece of dry stick. If your child doesn't get settled it is not normal, change their environment. Hi Mel: Please do not pretend that I am a first time anxious mum because I am not, and I know kids will cry when their environment changes , and I know the difference between a child that cries because she missed her parents and a distressed child that hasn't been cared for and has been isolated . For your information during orientation she was great and no body said anything other than she will be fine. Anyway I have already made a complaint to the department of education.