Solar Bloom Myaree

I enrolled my daughter in this child care center for vocation care and we have specific pickup and drop-off time requirements. Before signing up, I repeatedly confirmed and double-checked with the staff that they could accommodate our needs. I even applied for the Child Care Subsidy (CCS) specifically for this purpose before completing the registration. However, after enrolling, another staff member contacted me and said they couldn’t meet our requirements. When I explained that their colleague had confirmed it was possible before I registered, she told me to go back and talk to that employee instead. I find this ridiculous—aren’t you all part of the same center? If your internal communication is poor, why should I be the one to sort it out? From the beginning, I made sure to confirm repeatedly that it was possible before I signed up. What’s more, her attitude was very rude, and she insisted that I should just cancel the enrollment. This is such a waste of my time! My other child has been attending another child care for so long, and this is the first time I’ve encountered such unreasonable behavior. Throughout this process, I’ve had to deal with different staff members from this center regarding this enrollment ,four staffs!!!just only for enrollment ！ How can we have confidence that our child will be happy here when the management is disorganized? reply: Wait!Today I was communicating with your employees in English, not Chinese. Don't try to use this excuse to cover up your improper arrangement and poor internal communication This is very awful, and this is a place for educating children please don’t tell a lie.Is it so difficult to admit mistakes? Who will pay for the time I wasted because of this enrollment? There are many excellent child care in willetton or nearby. I wouldn't recommend this CC to anyone around me. Parents who want to apply can check out their google reviews at the maddington Center