Rise & Shine Kindergarten Maroochydore / Buderim

I have never had such appalling treatment from a newly appointed centre director with, no prior experience in the industry. I made an appointment to discuss multiple concerns and was laughed at…YES laughed at. My requests to know what qualifications she had was refused. When one of her staff members (childcare educators) almost fainted from a coughing attack; to which I advised multiple times for her to please check if the person was okay. I was told by this centre director “that she will come to me if she needs help”. This was the most unprofessional and rude encounter and experience I’ve ever had. This centre director by the name of Rita needs more coaching and training around how to run a childcare facility and how to manage issues that are brought to her attention; from parents with general concerns about their children. Absolutely appalling. Have removed my son from this facility and will never return.