Plainland Kindergarten and Childcare

We encourage you to voice any concerns you may have with the Department of Education. Your issues were acknowledged, but we understand that you were not satisfied with the responses. Please know that we adhere to established policies and procedures to ensure the safety of all children and families. We appreciate your feedback and agree that the employees in our service have been outstanding. There are various reasons why employees may leave, including family commitments, relocations, and other personal circumstances. Unfortunately, some may also depart for not adhering to our policies and procedures. However, this is a business matter and not a reflection of the many positive contributions they made during their time with us. Just 10 weeks ago, you gave us a 5-star review and we truly value your feedback. It is disheartening for us to see that your family, including Jake Hutson (partner) and Bowen Matthews (son - X employee and does not have a child in care), have left 1-star reviews today. 2nd March 2025 - 5 STAR RATING Absolutely Beautiful daycare Every staff member is kind caring and holds an extremely high standard to child safety. They do not tolerate any form of unsafe behaviour from staff and children. There care is very evident. When enrolling your child for the 1st time. They have complete compassion care and love. They try there best to set your mind at ease. There communication is very clear and open. The app is regularly updated by staff so u are able to see what your child has done though out the day. Which is fantastic when your putting bub in for the 1st time full time That alone put your mind completely at ease. The rooms are always clean and tidy. Kids all look happy and content. Food looks amazing. It's exciting and fantastic to see men finally working in the industry # Mr Bowen and Mr Tom are a breath of fresh air and u can see the kids just love having that male role model in the center. Both men do an amazing job and show a beautiful kind caring compassionate approach to childcare. This centre provides a wonderful experience I'm extremely fussy with picking daycares and did play and stays in all centers in the area and these guys definitely won I my choice. Well done to

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that your experience at our centre has been a breath of fresh air after your previous daycare experience. It’s fantastic to know that you appreciate not only the renovations but also the positive changes in our leadership and staff. We strive to create an environment where our little ones feel safe, happy, and valued, and it’s rewarding to hear that our efforts are being recognised. We truly value your feedback and are glad that we could swiftly address your concerns with transparency and care. Your recommendation means a lot to us, and we look forward to continuing to provide a nurturing and supportive environment for your child. Thank you once again for your kind words!