Paisley Park Early Learning Centre Newtown

We couldn’t be happier with Paisley Park Early Learning Centre in Newtown! From the very beginning, Adriana, the Centre Director, has been absolutely amazing. She has been so supportive, promptly addressing any concerns we’ve had and ensuring my son is always receiving the best care. Her guidance from day one gave us confidence that we were making the right choice for our son’s early learning journey. In the Earhart room, Joel, Ruwaida, and Shaheen were outstanding in helping my son settle in and feel at home. Their warmth, attentiveness, and dedication made such a positive impact on him. Now that he has transitioned to the Edison room, Navneet and Rebecca have been equally incredible, providing a nurturing and engaging environment for him to thrive in. I also love the detailed updates they share about his day – it’s so reassuring and thoughtful. The staff here are exceptional, and the centre provides such a welcoming and stimulating environment. I can’t thank Adriana and the entire team enough for their care and dedication. Highly recommend Paisley Park Newtown to any parent looking for an outstanding early learning experience!

I wish there was an option to give zero stars. I had the worst experience with my little one in this daycare. I was stuck for 3 months with them because of their minimum 3 month policy which they didn’t mention while enrolling. The withdrawl policy on parent guide (2 weeks) and on enrolment form was different. After reading 48-50 pages of parent guide I decided not to read the same points mentioned on enrolment form thinking that it would be the same. But that’s where I made a mistake and ended up in continuing there for 3 months. I was off in orientation itself. And my little one got very sick after that. She was hospitalized because of which I was advised by Dr to not to send her for care. I requested them to push my little ones start date by 1 week as Dr has advised her to keep at home , to which Joanna Silva one of their management staff refused and charged me as private for the whole week. I had to call Centrelink and get it all sorted. Centrelink clearly mentioned that sickness can be one of the reasons not to attend the day care and they also advised me that I should file a complain to Department of Education against the daycare. I still decided not take any actions as my little one was going there and I disnt want this to affect on my baby. I also had to send her for 3 months because I would lose on my $600 bond. I didn’t find the educators very friendly or cooperative with my little 9 month old. I wasn’t getting proper updates with my 9 month old breastfeeding baby. They didn’t offer food properly and no alternatives as well until I constantly pushed them for it. My littlle one reached the border of under weight category because of this. Inspite of me mentioning this to educators and telling them that maternal nurse has advised to monitor her food intake I had no support in it. Going back to work after maternity leave and dealing with such Business focused daycare who don’t care about parents was a nightmare for me. I wish no parents have to go through this kind of experience specially with their babies.

Went to the sensory activity and a potential look for my son but I was actually really disturbed by what I saw. and the kids who we’re actually attending the centre as daycare regulars were all stuffed into one tiny area and they were all at the gate visibly upset and crying and screaming and were left like that the entire hour that we were there. Two female educators were standing in the background the entire time completely uninterested, no comfort offered, no distractions, nothing. Those poor babies were so upset and just standing at the gate the entire time. It was super awful. Also, the sensory activity is super misleading and not advertised properly. It was basically a come play in our rooms while we advertise our services to you. Some paint in one corner isn’t really a sensory session.