One Tree Defence Childcare Unit Kids Brigade

Hi Tiffany, Thanks for your review, we appreciate all feedback from parents. However, we’re surprised to hear about this incident as we don’t have any record of you making a complaint in our feedback system. Each service, including Kid’s Bridge, keeps a log of nappy changes throughout the day in accordance with our strict nappy change policy. Next time you’re at the service, we’d be happy to show you this log for the days in question. We want to make sure you and your child have the best possible experience at Kid’s Brigade. The Director is onsite to answer any feedback in person or you can chat to the Kid’s Brigade team online via StoryPark. Please let us know if we can help with anything else. Thanks, One Tree