Nukids Early Learning

I'm posting anonymously to protect my child's privacy. Everything here is our own first-hand experience.<br><br>Our son attended NuKids as a toddler. He has sensory needs (we now know he's ASD), and his time there was really stressful for our whole family.<br><br>He cried every morning before care, fought me getting into the car, and refused to get out when we arrived. At the time I thought it was a phase. Looking back, he was telling us something wasn't right.<br><br>I dreaded pick-up because it was almost always a rundown of his bad behaviour, sometimes in front of him. When we asked how his behaviour was being supported, the answer was essentially that they were telling him "no".<br><br>He found lying on his back really distressing and would melt down on the change table. We explained what worked at home and offered practical suggestions. Staff said they'd listened, but nothing changed, and we were always told it was centre policy. Instead, we were repeatedly told how difficult he was to change. On a number of occasions I picked him up with a dirty nappy that clearly hadn't been changed for a long time. One educator also made a point of telling me she'd been hurt while changing him, which felt more like blame than a conversation about how to support him.<br><br>I raised our concerns with management but didn't see any real change. One educator was lovely with him, but overall the centre wasn't equipped to support his needs.<br><br>He's now at a centre that listens to families and adapts to his needs, and he loves going. Children with sensory or regulation needs deserve patience and flexibility, not rigid policy and blame. If your child has additional needs, ask a lot of questions about how willing the centre is to adapt before you enrol.