Nido

This has to be the worse childcare my kids have attended. I wish if I could give stars in negative. I ended up contacting head office as well as area manager and had to terminate service with immediate effect. Decision is about your kids, please take a time to read the review. 1. Management - People are managing this childcare day to day are in the wrong job. Very rude, arrogant and unprofessional. Manager will talk to parents like they doing a favor to parents by providing service. People in management best at avoiding to answer questions or parents' concerns as well. 2. CLOSE DOORS - No matter what the weather is kids will stay OUTSIDE. From the moment you drop them in to when you go and pick them up again you will find your kids outside. If you ask them then they will say they have Emilio Regio policy and doors are always unlocked (unlocked but not open). Doors are extremely hard for kids age of 3 or 4 years to open that door by themselves. If you tell them you want your kids to play inside, can he play inside? Then answer will be typical, we are understaffed and don't have any one to look after at this stage. They will keep kids outside in windy or cold weather as well and when kids get sick they will apply their policy of not to bring kids back for 48hrs. 3. Hygiene - some educators will just watch your kid having food with hands full of sand. I doubt if anyone educator or management staff would prefer to eat that way. More than often found kids' nappies are full of sands as well. Even tho in later afternoon they change kid's nappy before they go home. 4. Fake Reviews - Don't go by those 5 star reviews most of them are by staff itself. 5. Aggressive- People in management won't think twice before having a go at you or to be rude with you in front of staff/parents. There are better childcare out there, this is definitely NOT THE ONE.