Milestones Early Learning Elderslie

Honestly horrible. I have had multiple issues with double sometimes trippe the ammount of fees being deducted from my account. Also my child has not been attending that school for a few months now and still randomly get money deducted from my account. Have called up about it and not much help and this shouldn't be happening in the first place and is still continuing with the random deductions.

I have had to withdraw my two young daughters from this centre immediately after nearly two years due to changes introduced by new management. I have been facing medical and transport challenges, and my 17-year-old sister (turning 18 in July) has been assisting with school pickups. She attends a high school just a few streets away and has been reliably picking up my daughters along with our younger brother since October 2024. Following the management change, I was informed that this arrangement could no longer continue due to safety policies. While I understand the importance of ensuring all children’s safety, this sudden decision has placed me in an incredibly difficult position. As a now full-time mum, I am currently in the process of packing up my home to move interstate, seeking to protect my children from family and domestic violence. My three-year-old daughter is devastated, struggling to understand why she can no longer see her friends, and my youngest, who is almost 12 months old, is now missing out on early education and socialisation. This situation has caused immense emotional and practical stress, and I am heartbroken for my girls, who are now facing increased isolation and, albeit unlikely, the potential risk of exposure to harm. That being said, I want to acknowledge the individual educators who are truly dedicated and passionate about early childhood education. However, there are also staff members who clearly see this as just a job, lacking the same level of care and commitment. My youngest whom has a dairy allergy was exposed to cream cheese at breakfast. After is being clearly labelled and advised on EVERYTHING - casual educators or careless educators didn’t realise. They also didn’t give my 8 month old at the time a bottle all day once. This centre has extremely high turnover both within management and educators. My two stars are equivalent to 1 star for cost, because you get what you pay for and second star for those individuals who actually care and what to make a difference in children’s lives. Management can apologise as much as they want for now allowing my sister to pick up my kids and assist me in my medical and transportation issues due to the safety of other children but the implication that my sister is a possible threat? To other children? Just because she’s 17 outweighs all apologies. Especially in our situation.

Would highly recommend Milestones EL Elderslie! Not only a great place for the children but also an amazing place to start or progress through your Early Childhood journey. Since Affinity Education have taken over, I have undertaken various professional development courses to extend my knowledge. The educators are absolutely wonderful and the families are always our biggest supporters. I truely feel welcomed by the amazing community of Affinity Education.