Milestones Early Learning Bairnsdale - Dawson Street Campus

Unfortunately, things have gotten worse at this centre. At one point, my child enjoyed coming here, but ever since the ownership changed, I've became concerned about bringing my child there, so I've removed them. The amount of staff turnover is out of control; I found it difficult to receive information about my child's day from the staff and felt uneasy when some of them didn't know who I was talking about. Every week, there would be emails telling you to keep your child at home or to be the first in best dressed because of staffing shortages. Steer clear at all costs.

Wow this place went from fantastic to a flop in the last 12 months since the new company has taken over. Has lost lots of amazing staff and is screwing over the good ones remaining. My daughter dreaded coming here by the end. Would come home filthy. I'd ask her what she did for the day and she responded " I just waited for you so I could go home" very heartbreaking. I wish I'd removed her sooner. Towards the end she had a little mess from toileting and didn't get any assistance to help clean herself up even though she said she told the Educator, she couldn't even access her bag to get clean clothes as the bags had been taken out of the room towards the end of the day for cleaning.

I cannot thank the team enough at Bk’s. With a few new changes of management, the team here are fantastic. My two children attend full time and have never been easy meeting new people however they have unconditional love for all staff here, I cannot thank you enough. They have learnt some amazing things recently such as recycling which we have implemented at home ensuring we protect the environment; correcting mum if I do something wrong. Then to good choice and wrong choices, identifying rights and wrongs which is fantastic. They understand these words better then yes and no. Thank you for everything you do. You all have made such a great difference in my children’s lives and mine.