Maroubra Junction Before and After School and Vacation Care Centre

This is a belated review and I do hope things have changed. We sent our son to OAC Maroubra from Jan 2023 - January 2024. We had a good experience at first- it always about the individual carers- but they need to be supported and it became clear after Otto’s favourite person left that it was not a good working environment. The penny dropped when Otto described every day as a ‘bad day’ at daycare and he would scream when I left him. One day I decided to stay a while and see how things played out - when we walked in the room leader was scolding a child for something that seemed minor, she did not look at me or say hello. I saw why Otto didn’t like it, the children were running wild, the food came in and due to no supervision at that moment the kids ripped covers off and stated throwing food! After 30min the room leader turned to me and asked “can I help you?” In a tone you might expect from a pissed off teenager. It turns out she was on her own with 15 kids. The other person was a trainee. The director blamed her for not asking for help. That was the last day we sent Otto. I want people to know that this is not normal- we sent Otto to a wonderful place this year - the kids are calm and the staff have been there for 15 years - it’s not a chain - unsurprisingly… it’s called London Carriage. We had to drive out of our way but it was worth it - he loves it. X