Hi Mamun,
Thank you for sharing your recent experience with us. I understand you have some concerns about the level of service at our Officer Kumon branch, and I truly appreciate your honesty in bringing this to our attention.
At Kumon Officer, we take great pride in fostering a welcoming and supportive environment for all our students and parents. I’m sorry to hear that your recent experience has not met these expectations. Your feedback is incredibly important to us, and we’d like to make things right.
I would love the opportunity to better understand your concerns and discuss how we can improve our services moving forward. We are constantly striving to create a positive and nurturing atmosphere, and your insights will help us grow.
Please feel free to reach out to me directly at kumonofficer@gmail.com, or we can schedule a time that works best for you to talk.
Thank you once again for your time and feedback. I look forward to working together to ensure a more positive experience for both you and your children at our branch.
Warm regards,
Pooja Sivakumar