Loganholme Early Learning

Hi there Chloe, Thank you for taking the time to provide an honest review and I understand as per our centre complaints policy that this has been responded to and appropriately investigated by both the approved provider and the QLD department if education, who we also believe would have been in contact with you further. As per the investigation and feedback from the department of education we have implemented and updated our procedures and policies as per their recommendations and the feedback that you have also provided. Sadly the last 2 years have been extremely difficult for everyone and educators have been working so hard to keep consistency for families and children, placing their needs and their own needs families last. Whilst working through difficult times it does make staff reflect and review their current situation, the choice to vaccinate or to not vaccinate against covid (We respect and agree with whatever a staff member chooses to do with their own body) and sadly this has resulted in staff no longer wanting to work in Childcare anymore and we as a company even though it is extremely upsetting we believe that educators have to do what is best for their families and themselves even if that is making such a tough call, and placing the service in a tough situation, however we will support staff in doing what is best for them. I can confirm that our service utilises a couple of casual agencies to support staff that are unwell and are unable to make it in for the day and ensuring that we meet the required ratio at all times, so yes it does seem like a lot of new faces, however these are casual staff supporting our permanent staff that are unwell and we would rather them stay home, recover then come to work and spread their illness with other staff and children. Unfortunately the childcare sector is dealing with a staffing criss with more educators leaving then there is in staying or getting into the profession, our service is sadly not exempt from this crisis and we will continue to ensure that we have educators at our service that are here for the right reasons such as to support families and children, providing children with a quality early learning environments to grow and develop based on their interests, rather then educators that are not invested into improving the services that we offer families and children. We wish you and your family the very best for your future!