Little Beginnings at Hillsborough Rd

This daycare caused our family an enormous amount of stress and distress. We had attended this centre for several years and were once happy, which makes what followed even more unacceptable. Since the takeover by Affinity, the standard of care, communication, and professionalism declined significantly. There were repeated failures in supervision and incident reporting, including injuries we were not properly informed about. When we raised concerns, we were not met with transparency or support — instead, we felt dismissed and unheard. The way our family was treated when issues were escalated was completely unacceptable and has had lasting emotional impacts. What should have been a safe and supportive environment became a source of anxiety and ongoing stress. Based on our experience after the change in ownership, I would strongly caution other families and do not recommend this centre.