Kids Academy Darra

Despite informing them of my child’s special needs before enrolment, my child was found shaking, crying, and refusing to talk after an incident on his FIRST DAY. We requested an urgent meeting with the educator and the director for the next morning, because my child was pointing out the specific educator he said had pinched him & instead of addressing the concerns and working with us to find a resolution, they continuously blamed my 3-year-old & the educator had even asked to be taken off their schedule because they didn’t feel they could handle the situation (extremely unprofessional & unsafe practice). Because there are no cameras in the centre everything was hearsay but we had never had any issues at the previous centre we attended. We withdrew both our children straight away. This experience was extremely traumatic for my child & I would not recommend this daycare.

I can't say enough positive things about Kids Academy Darra my child attends here 5 days a week. The educators have been incredibly supportive in managing my child's medical requirements when required showing compassion and support going above and beyond to ensure that my child's needs are met, and their dedication is truly commendable. I am so grateful for their help and guidance. Not only are the educators helpful, but they also create a warm and inviting environment for all of the children. My child is always happy in their care. Drop off’s can be challenging early in the morning, but they ensure he is comforted and feels safe, secure and supported. They understand the importance of providing a nurturing and stimulating environment, and it truly shows. The management from the very beginning of the take over from Kids Club to Kids Academy, have been incredibly supportive and responsive to our needs. They are always approachable and willing to listen to any concerns or suggestions we have. I couldn’t thank Kylie and Mel enough for always understanding and assisting my family. I highly recommend Kids Academy Darra to any family looking for a place where their child's needs are prioritised and where they can thrive. Thank you to the amazing team for everything you do!