Highfield Central Early Education

Heartbreaking Experience – A Deep Wound That Will Stay With Us I’m writing this with a heavy heart as a mother who trusted this daycare for more than a year, only to walk away with a child who was emotionally hurt, physically scratched, and unfairly labeled. At some point, an entire room full of children was left in the hands of a young, inexperienced staff member for a long period of time, the same person who left deep scratches on my son's face. Those scars are not just physical. They left marks on his heart, and on our trust in the childcare and education system as a whole. Rather than supporting him, they seemed to gradually push him out and now, after many psychological and behavioural assessments with qualified professionals, we have confirmation that he is not only a brilliant and active little boy, but one with exceptional potential. Several specialists have said they believe this centre deliberately push his buttons and wound him up to exclude him instead of making any genuine effort to understand or support his needs. What kind of service leaves a young child with trauma, blames the child labels him without any professional expertise, and walks away without responsibility? This experience has been devastating for our family. To be fair, I must acknowledge that there were some genuinely kind and caring staff members in the earlier rooms where my child had great time with them, he was happily packing his bag and wearing his clothes each morning, and also the centre manager was always polite and respectful. But unfortunately, that was not enough to protect our son from what he went through in kindy room. If you care about your child’s emotional and physical wellbeing I urge you to look elsewhere.