Heritage House Wahroonga Childcare & Early Learning Centre

We’ve had a great experience with HH Wahroonga. The staff are engaged, caring, and always friendly, making it a warm and welcoming environment for our toddler. The facilities are fantastic! Clean, well-equipped, and designed to encourage learning and play. However, there has been some staff turnover recently, and even though it hasn’t directly impacted us, as the room leaders have been there since the beginning, we’ve raised this concern with the centre. Overall, we feel confident that our child is in a nurturing and supportive space.

I had a very bad experience there (Wahroonga). I received numerous reports about other kids biting my daughter and frequent accidents. She was uncomfortable sleeping there, and when she did, it was often in the middle of the room on the floor, covered with a staff member's jacket. She was constantly scared to go inside, and I found her crying alone in the corner many times at pick-up time. The staff never seemed to know about her day or previous incidents (she was bitten three times in two weeks). She was constantly dirty, tired, hungry, overall neglected.