Happy Hearts Child Care Centre and Kindergarten Albany Creek

After a couple of bad experiences at other daycare centres (including safeguarding concerns and another local centre who are disturbingly disciplinarian with very small children) we're so grateful to Happy Hearts for providing a safe, supportive and attentive environment for our child. We've always felt very comfortable leaving him in their care and have thoroughly appreciated the time the teaching staff put into each child they work with. Anytime I've walked through the centre I've seen staff reacting with immediate warmth and empathy to comfort an upset child as well as staff genuinely seeming to enjoy connecting and playing with the kids (something I think is rare in the very overstretched childcare sector.) They've not only treated our sensitive kid with a lot of care, but they've also been observant and curious about him, passing on their awareness of his developmental strengths and any concerns they've noted. The centre is always clean, well-organised and friendly, the food is great, and their weekly bush kindy program for the older kids has been great for our son's confidence. The administrative system they have to work with (fees/billing) is frustrating and antiquated, and would benefit from a serious reworking, but outside of that, I would thoroughly recommend the service as a well-run, caring and safe environment for local preschoolers. Thank you to the team for all your work and care.