UPDATE: This is in response to the update that you have posted.
1. Anyone can read your name from your fake account profile name "Gagandeep Sandhu" and most professionals will greet the poster with their names mentioned on their profile.
As previously mentioned I never had a kid enrolled under your name so stop creating false stories.
2. This point shows that you really don't have any idea how family day care runs. If you ever had any of your kids enrolled in a family day care then you would have known how records are maintained centrally by the affiliated agency and centrelink but not by the owner which definitely can't be manipulated. So please educate yourself on how family day care runs.
3. According to the child care policies and procedures there are no trial classes offered to the parents which again shows your lack of knowledge.
4. Language you have used in the review is enough to describe you as a person and the fakeness of this review so you need not to worry about the parents.
I am glad that I haven't met a parent like you till date.
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Main Response:
Hi Gagan, It seems like you are reviewing from the fake profile as I don’t have any kid enrolled or ever enrolled in my care with parent’s name as Gagandeep Sandhu. So if you really have a genuine feedback then show up with your own profile. As I dont have any record of you as a parent of any enrolled child your profile has now been reported to Google as providing false information and will be dealt with accordingly.
And,all 4 or 5 star ratings are given by the genuine happy parents who are with me for almost an year now and very much satisfied by the service I provide. So stop spreading fake words and utilise your time somewhere which can help you to stay focused on meaningful things.