Hand in Hand Early Learning Centre

Sorry this is going to be a long read... My wife and I have two boys, now aged 3 and 1, and like most parents, finding the right childcare was a big decision for us. Our eldest joined Hand in Hand about a month after it opened, after leaving another center we actually loved, and our youngest followed two months later when he was around 10 months old. We’re usually dropping the boys off right at 7am and picking them up just before 6pm, so they spend a big part of their day there. That made it really important for us to feel confident they were not only safe but also in an environment where they could grow and be themselves. We knew we’d be watching closely at the start. We’re definitely those over-involved, slightly perfectionist parents. But six months in, we can honestly say moving them here was one of the best decisions we’ve made. These are our takes from the time our boys have been at hand in hand. Clean and Safe The first thing you notice when you walk in is how clean everything is. You’ll often see staff cleaning throughout the day. It’s one of those things that might seem small, but it says a lot about how much they care and how seriously they take the kids' wellbeing. The space also feels secure and well set up for young children. Genuinely Caring Staff Joey and the team have been amazing. They’re kind, patient, and take the time to get to know each child. We’ve felt heard, supported, and reassured since day one. As parents who came from another good center, we had high standards and this team has absolutely met them. The way they connect with the kids and care for them each day really stands out. Fun, Learning, and Real Experiences Our boys have had some amazing experiences here. From a zoo incursion with unusual animals to a visit from the local fire station where our eldest got to use the firehose. He even surprised me one day by saying “Ciao,” thanks to the Italian sessions they run. It’s great to know they’re learning and having fun at the same time. Great Communication One thing we’ve really appreciated is how open and proactive the team is with communication. Whether it’s CCS percentage changes, new funding opportunities, or just general updates, they always keep us in the loop. It shows they understand the pressures families are under and genuinely want to help where they can. Being Part of a Community Even though Hand in Hand was a brand-new center when we joined, it already feels like a little community. The team really puts in the effort to build trust with families, and you feel like you’re part of something not just dropping your kid off at a service. We knew this would be a bit of a journey, but we’ve felt supported every step of the way. Seeing how much our boys are thriving socially, emotionally, and just having fun. Reaffirms that we made the right choice. A great childcare center isn’t just about ticking boxes. it’s about finding a place where your kids feel safe, loved, and excited to go every day. For us, Hand in Hand has been exactly that.