Great Beginnings Keysborough

Being a first time mum of a little man who was born very sick, leaving him in the care of others was always going to be a hard thing for me to do. From the first talks with the friendly and professional Ash, Banna and Janelle to the orientation and transition processes with the educators in my sons room....the whole start process was the perfect balance of what I needed. My son had a tricky start to care however the team in his room listened to everything I had asked, followed through and kept me posted on everything....the pictures and learning through the app is a perfect bonus! Now....my son has found his feet! Running into care, participating in activities, eating, sleeping and such a happy boy at pick up! To the educators in Room 3, thank you for all you have done and continue to do for my son and our family. To Ash, thanks for all your understanding, compassion and leading the amazing team that you have there.

My daughter started at Great Beginnings in the Nursery a couple of months ago and loves it! The staff have been wonderfully patient with her as she adjusts after being at home with Mum. To watch her speech develop and her thrive and become more independent has been a delight and to receive a update on how her day has been with photos has been lovely. Staff are always happy, welcoming and friendly, and we are greeted with a smile in the morning - you can tell they love what they do, and that's why we wouldn't put her anywhere else. A big thankyou to Ash and her team of dedicated educators, its such a relief to have her somewhere we know is providing the best care while myself and my husband work. And a special shoutout to Xin, Jerlene and Pang in the Nursery. To be greeted with a warm and friendly smile makes so much difference! Thankyou for showing you care about our daughter as much as we do - we appreciate you all so very much!

Bad experience. My daughter started her day care last year 2023 in March. She was very happy at the very first but since she changed her room , she comes home upset , hungry , diaper full. It’s 1 year now she still doesn’t eat in school I tried talking to other teachers regarding her feeding, I guess one of the teachers told me they got heaps of children to look after , apparently they don’t have time to feed my bub. I told her if once or twice you’d seat with her to eat she’d know. At home she seat with me for dinner. And she loves eating. I’m also doing her potty training at home but when I asked the teachers , they tell me she doesn’t talk but well she understands a lot of things now, if u teach once or twice. I sometime go early to pick her up she’s most of the time alone crying, iv never seen 1:1 with my bub and other teachers. When other kids are sitting down with story time . iv seen she’s offered food separately and she does something else. We both parents are upset about the incident that happen and they come to blame my daughter having dry skin because she came home with nails marks on her face and back. She don’t had long nails and she never scratched any of her body parts. They have so many kids in 1 room I guess that’s why , my daughter never got any attention! We wasted our time and money with them. They charged us extra last week with wrong $.

Can't thank this centre enough. The dedication and support the team at Great Beginnings have shown to my son has been nothing short of amazing. My son has been enrolled since he was 18months and the amount of growth that I have seen in him is amazing! My son is a very fussy eater and the team of Educators have always been so supportive, so patient and always willing to communicate with us and you can see that they always have his best interest at heart. The management team go above and beyond, always willing to answer any questions you may have, not to mention so friendly and always there to have a friendly chat.