Gowrie Victoria Broadmeadows Valley

I am sharing our family’s experience to warn other parents before enrolling their children here. My 2-year-old son recently attended this center, and our experience was deeply concerning across several areas:<br>Neglect of Basic Care: Regardless of cold or rainy weather, my son was consistently dirty at pick-up. His clothes were never changed, despite a full bag of spare clothing being provided daily.<br>Safety & Health Hazards: On at least three occasions, my husband found our son outside without shoes or socks in the cold. After raising our concerns via email to no avail, I picked him up early on a freezing, wet day to find him barefoot again. The stress of this ongoing neglect caused an argument with staff and ultimately triggered early labor for me that night.<br>Lack of Educational Engagement: My son’s communication skills regressed significantly. The educators simply left the children to play outside without structure or educational activities—the only structured activity mentioned to us in three months was a single project about ants.<br>Inappropriate Age Grouping: I repeatedly requested that 6-month-old babies not be mixed with toddlers, but management ignored these concerns.<br>Unprofessional Retaliation: After I submitted our withdrawal form, management repeatedly pressured me to stay, offering a potential spot in the 3–4 room next year while completely ignoring my care concerns. When I politely declined, they maliciously reported us to Child Protection days later.<br>False & Vindictive Reporting: The Child Protection report was based on my 2-year-old saying he was "a superhero saving good people and shooting bad people"—something he likely picked up from watching Spidey and His Amazing Friends. Instead of discussing this normal pretend play with us first, management weaponized it against our family. Child Protection visited our home and closed the case immediately upon seeing the safe, well-provided environment we maintain for our children.<br>This center lacks professionalism, basic care standards, and genuine concern for children's well-being. They are strictly focused on business and will retaliate if you decide to leave. Think twice before enrolling your child here.