Goodstart Early Learning Reservoir

From the very beginning, our experience with this beautiful centre has been nothing short of exceptional. My daughter Allegra has always found separation from me, her mum, a little challenging but the genuine care and dedication shown by the educators has made such a difference to her, and to me. Every morning, Allegra is welcomed with warmth and open arms. The team goes above and beyond to ensure she feels safe and supported, especially during those more emotional drop-offs. They take the time to offer her one-on-one attention when she needs it most, helping her feel more settled and at ease. It’s this kind of thoughtful care that tells me she’s in the right place. A very special mention to Steffy and Chanele, whom Allegra absolutely adores. Their gentle, understanding nature truly shines through, one moment that really touched me was when Allegra came home with a Peppa Pig printout. It might seem small to some, but to me, it meant the world. It showed that the educators were paying attention to what she loves and used that knowledge to help her feel more at home. Even though Allegra can be emotional during drop-offs and pick-ups, as her mum, I feel such deep comfort and confidence knowing that she is surrounded by a team that genuinely cares for her wellbeing. The environment is not only warm and welcoming, but full of kind smiles from the educators right through to the chef, who always greets us and asks how Allegra is doing. These thoughtful touches don’t go unnoticed. A heartfelt thank you to the wonderful Fatima, the centre director, who made the enrolment process so easy and welcoming. Her passion and care are so evident in the way she communicates with families and leads her team, it reassures me that we made the right decision. We feel incredibly lucky to be part of this community, and I can’t wait to see Allegra grow and thrive here over the next few years. What a brilliant, loving team.

Goodstart Reservoir has been our first experience of daycare and it has been such a lovely place to start. The team are so warm and welcoming, you’re always greeted by a friendly face who knows your child by name and it feels like an intimate and safe space. You smell home cooking when you walk through the door which is an added bonus! After taking a while to settle and being so supported to do so, my daughter now runs through the door super excited to be there, there’s even sometimes tears when it’s time to go home, that says it all, she’s very happy. The team are very flexible and accommodating with any requests, communication and updates are clear and regular, would highly recommend!