Goodstart Early Learning Paralowie - Yalumba Drive

Thank you so much for your heartfelt review! We’re so happy to hear that Goodstart has been a place where you feel comfortable and confident leaving your little ones. It’s wonderful to know that your son loves his days here and that your daughter is now enjoying the same nurturing environment with familiar educators. We take great pride in maintaining a consistent and supportive team, and it’s amazing to hear that this has helped build strong connections with your family. Alex, Nga, and the entire team truly appreciate your kind words, and we’re so glad that our communication and support have made a difference, especially during important milestones like room transitions and toilet training. Thank you for trusting us with your children’s early learning journey - we absolutely love having your family as part of our community!

We're truly sorry to hear about your experience, Razing. We understand the challenges that families face, especially when English is their second language, and we strive to ensure that every family feels supported and understood. Regarding our fee structure, we understand that it can be complex, especially with the Child Care Subsidy (CCS) involved. These play a crucial role not only in compensating our dedicated educators but also in ensuring exceptional care for all children in our care. Often, factors such as the number of days in care and hours covered can greatly impact your subsidy. We want to ensure that every family clearly understands what they are paying for and feels comfortable with these expenses. We invite you to speak directly with our Family Services team on 1800 222 543, who can help clarify our fee structure and work with you to find a solution that suits your family's needs. Thank you for providing us with your feedback. We are keen to address your concerns and learn from your feedback so we can continue to improve your experience, as well as that of other families in our care.