Goodstart Early Learning Melrose Park

I sent my child to Good Start basis recommendations from one of my colleague she used to often share her child's activities , development and toilet training experience with me .I thought this place would really help my child .I chose Good Start at Melrose Park because it was closer to my house . During the tour there was a very high bar set of what activities are done ,food (we could tell them and they try and customise the food ),nappy training etc,Story Park app etc .My child started at pre kindy ,within few months of the child settling in the teacher moved out ,then the director ,then there was a swap in teachers , frequent changes is a thing at this place. I was advised by an educator to start sending home food as my child did not eat there. No one made an effort to introduce the child to any food being served at the centre . When and incident would occur the Incident reports from each educator had a different story ,when confronted I was told it was a mistake,with an apology . While I understand toilet training should start at home there was no effort made to encourage the child. When we started toilet training my child at home and asked them to help set the routine while my child was there they asked me to sendthe child in nappies till he/she is ready(all he/she needed was to be timed and reminded to go) When I asked why I did not see my child's photo during activities responses are we can't be clicking pictures always ,but your child participates . In Kindergarten you would expect some training on school readiness ,but don't expect that here .If your child is not interested in the routine no additional effort was made to bring them in and get them interested . Overall very disappointed with the whole experience !!!!!!!