Goodstart Early Learning Bankstown

We have sent our kids to this daycare since 2019, the eldest is now in school and the youngest is in the toddler room. I have full trust in the educators and carers at the centre, they have shown both our boys so much love and care from day 1. My kids have loved coming here and love the staff including the cook who makes delicious and varied food for them. One of the staff still brings fruit for my eldest when he goes there with me for pickup even though he doesn't attend anymore. Whenever we've had issues we've been able to sort it out through communication. Highly recommend.

I just want to warn all other parents if you want to sent your kids this center - Goodstart Bankstown. This center is not good & provides very bad services !! I’ve taken my daughter there for 2 months but I was not happy . My daughter stayed in the nursery room 1) the first day I came with my daughter for orientation and it was raining and I don’t have a car so my husband dropped off us earlier , but Noori was not very nice to us, she told me and my daughter have to waiting outside under the rain or came back later but I told her I’m not driving and outside rainning. She didn’t care so my daughter and me have to catched taxi back home. 2) when I bring my daughter came the second day, she cried a lot but the educators didn’t carry my daughter. 3) my daughter came nearly 2 months but didn’t have bib for her. 4) One time I came to pick up my daughter , she was drinking milk with the bottle a lot sand . The educator didn’t care about that . 5) Another day I came to pick up my daughter , her pant was wet a lot and the educator didn’t change for her. 6) the last day I came for pick up my daughter have another educator came her room and told me to get my daughter to check her ears , I was worried and brought my daughter to see the doctor and he was up set and told me too young for check because she not 2 years yet. And that educator just look after my daughter 1 day . While my daughter attending to this center I also took her another family care center for another days but the educator from there said to me my baby is very smart and nothing needs to be checked until 2ys. 7) my husband and me withdrawn and didnt want to give my daughter come this center anymore but she had hand, foot and mouth disease that why she can’t go the last day after we let Noori know we want to withdraw . But Noori called my husband and said we have to bring her come if not we have to pay full price and my husband asked her where’s the policy? She answered from centrelink policy And my husband requested Noori to send him the link by email but she didn’t send it and still take my full money today. My daughter had hand , foot and mouth disease couldn’t come the center and I couldn’t because of money the center then ignored ignore another kids there . The kids heath important more money plzzzzzz. 8) don’t trust the review good this center because It was from the worker there like the photo . It was from director . 9) my cousin also wants to take her son to this center and put on waiting list , Noori called her and want to my cousin training nappy for her son before her son go there . 10) I alway saw some baby on that room cried but educator didn’t care and ignore. 11) and the educators wouldn’t update photo or how your kids everyday on the app untill you have to push them. I’ll sent this review also to the department of education , they have to review against this center.