Goodstart Early Learning Andergrove

I would never recommend this centre for numerous amount of reasons. My child was terrified of this centre and everytime she would start screaming and crying before we even walked into the centre. The rooms were also very unhygienic and the rooms always smelt like urine and they do not change a child's nappy. Multiple times I've picked my child up from the centre and she was still wearing the same nappy that I had put her in before I had dropped her off. They were never able to tell me anything about my child's day and how she actually went and I always got the same response everyday "she had a good day" but really my child had a terrible day (everytime) and couldn't wait until I'd pick her up. There's only 1 or 2 staff members there that are actually genuine and do their job properly. I have also confronted the staff multiple times regarding the care and wellbeing of my child and other children there and their lack of communication between staff members and families. My child is now excelling at her new daycare and is loving it and I have trouble getting her to leave so it really makes me wonder what else was happening behind closed doors at Goodstart Andergrove for my child to be terrified of that centre but is loving her new centre and gets so excited for it.

After moving to Mackay in July 2019, I went and visited about 6 different centres. Goodstart Andergrove, was the last one I visited and hands down it was the cleanest, most interactive, most welcoming centre I had been to. They invited us to spend as much time there as we wanted at the orientation, we were there for over an hr and a half ! Our son didnt want to leave. Communication is spot on, the cleanliness of the centre is 5 star, the carers have become like family. On the odd occasion when our workn osters allow, we offer to give our boy the day off, he begs to go so he can see his friends and teachers. When our little boy heads off to prep next year, its going to be hard to say goodbye to our extended family.