Genius Childcare Reservoir

What was broadcasted on Four Corners was just tip of the iceberg. Initially when this centre was established, it was really good. However, within a few months, management started to leave one by one. And this is within 6 months of opening. From there onwards, management was coming and going. To a point, I sat down with one Director where I found out she resigned by seeing Seek advertisement for a new Centre Director. She said the cash flow issue is causing major operating issues. She gave an example of when she tried to order weekly essentials like food, nappies, milks etc on a Thursday, the card won’t go through as there is no money in the bank. She had to call multiple times to head office throughout the day and the next day and promise would continue to fall through. Then head office would contact her on a Sunday to advise her the money has finally been banked to allow her to order the essentials on a Sunday. She could not look after her stuff as they all don’t get paid on time and simply cannot retain stuff to allow normal operation. The food was another reason we left. Genius advertised having a proper chef and proper healthy meal planning. The reality is, they constantly don’t have a qualified chef as they cannot retain a proper chef because they don’t pay on time and don’t pay super. The educators have to cook which is taking them away from their duties which should be looking after the children. The meals were quite unhealthy as there is no proper funding. I witnessed my son have cereal with no milk and having sausage rolls. The toys are so worn out and dirty where the educators feel so bad that they have to turn to Facebook freebie page for free toys. Educators will have to pick up the free toys on weekends so children would have some refreshing toys to play with. Genius has taken advantage on every possible person on earth. The educators, contractors, parents and the Government for personal gain. Please consider removing your child from this company as by keeping your children in this company is supporting this behavior.