Evoke Early Learning Clayton

It was once a very warm and welcoming center, but since the change in management, it has unfortunately transformed into the complete opposite. – The government rating has declined, which is truly regrettable. – The reception desk is frequently unattended, and when someone is present, it is often an unfriendly man who does not offer any greeting. – The management office, which used to remain open and accessible for casual conversations with the manager, is now either empty or closed off with the door and blinds shut. – The current management speaks only in abstract terms such as “transparency,” “change,” and “challenge,” yet they are unable to provide clear or concrete answers when asked. – The previous management team was highly professional, remembered the names of all parents and children, and consistently greeted us with warm smiles. Their hospitality was genuine and heartfelt. – There has been a significant turnover of staff, causing considerable confusion for both children and parents. The bonds between children and their teachers were abruptly severed, and we were not even given the opportunity to say goodbye. – Messages that were inconvenient for management were deleted. – Open discussions among parents were shut down under the pretext of “legal complications,” which I perceived as a form of intimidation from management. – Management closed the comment section on Story Park, appearing to focus solely on protecting themselves. – Rather than working to improve the center, they have chosen to close comment sections, restrict discussions, and concentrate primarily on reviews. For these reasons, I withdrew my child from Evoke, and I cannot recommend this center to anyone. I can confidently state that it is a place to avoid.