Engadine Kindy Castle

I would strongly encourage families to think very carefully before choosing this centre. During our time at Kindy Castle, I found the service to be consistently unprofessional and often visibly understaffed. Basic questions were frequently left unanswered, and communication overall was poor, which left me feeling uneasy as a parent. A Major concern was that parents are not allowed inside the centre at any time not for collection, not to see where their children spend their day, and not to meet with educators in the learning environment. You are greeted outside a locked door, which made the entire experience feel closed-off and lacking transparency. I fought this argument weekly and only upon notifying them that we were leaving was I granted access into the centre but no other family allowed. The centre manager was rarely present or visible, to the point where I often wouldn’t have known if she worked there or not. This absence of leadership and accountability was extremely concerning, especially in an early childhood setting where trust, visibility, and professional oversight are essential. Due to only 3 amazing staff did we remain at the centre as long as we did and one has since left. Since moving away and my children to another centre, they have absolutely excelled both developmentally and emotionally which has only confirmed that the issues we experienced were due to the environment and management at Kindy Castle. I would strongly recommend potential families take these factors into consideration. We have been gone from the centre for some months now and still it sits unwell with me that I left my children there that long.