Elonera Montessori Pre-School

I have a daughter in year 7. I made a complaint to the school of about a teacher acting inappropriately (taking her out of other classes to perform menial tasks for the teacher rather than learning). Initially ignored, it took a number of phone calls and emails. I eventually spoke to the deputy, and only because I went down to the school in person and insisted. She took my daughter out of one of her lessons which my daughter didn't want to do, told her that her mother said it was ok to make her comply, which was totally untrue and made her write a written 'incident' report while coaching her and without a parent present. This school has completely and irrevocably broken our trust. A truly traumatic experience, our once happy, bubbly child is now unable to feel safe at school and we are desperately looking elsewhere. This school has a couple of good teachers and a number of very worrying and inexperienced ones. Their formal complaints procedures are non-existant. We only hope that the principal and board has the common sense to deal with these problems.