Eden Academy Edmonton

We LOVE Eden Academy Edmonton! Both my boys have been attending for 6 months now, and they absolutely love it! Kat and the team are very friendly, they always go above and beyond for my boys and make us feel so welcome! I can't thank them enough for everything they do for our family!

I have been sending my child to Eden Academy for about a month, then when I spoke to Edmonton manager when I was checking in on my child who was very upset on drop off, manager definitely doesn't keep her motto of building and maintaining positive relationships with children and families. It is heartbreaking and very disappointing how unregulated she was blaming my child for adults in educator role who were unable to make safe environment for my child and not understanding kids have emotions too and are young and innocent learning the world. I was calm asking how my tired, and then crying child was after we dropped her, and I the mother had to explain the behaviour of a another child to my child, right as it happened, as normal silly friendship behaviour as toddlers do. Noone could answer to me why my child has now become terrified to go back to daycare for the last few days. I told the manager on phone I understand how other kids had made my child upset, but how the manager was out of breath and passing the blame, stating its difficult for her workers to juggle other kids and mine, creating a very appalling negative relationship and their lack of attempt in connecting and understanding our family. Definitely not as the manager mentioned she strives to do making positive relationships with families. It’s understandable that the educators, being human, may sometimes feel overwhelmed with the responsibility of looking after so many children. They are undoubtedly doing their best to be patient and understanding. However, it’s important to acknowledge that no one can perfectly accommodate every child’s unique needs all the time. But a safe environment to young children is important to help build confidence of children and not make them fear socialisation with other kids and where educator cannot emotionally calm a child who gets terrified when not explained how another kid is trying to connect by being silly. Thankfully I the mother calmed my child but couldn't prevent the root cause which daycare just distracted my child unable to address issue. Thus, causing my child having nightmares crying every night. So not emotionally safe environment for children. That said, making excuses or focusing solely on what needs to change in a child is not the most constructive approach and not of nurturing nature. Instead, empathy and kindness are essential, especially when it comes to young children who are innocent and still learning. As adults, especially as the educators, we should lead by example and approach such situations with understanding and regulating one's own emotions leading by example with calm. So that children can find a safe and comfortable environment to settle in. We as parents do our best to help prepare our children for the world, and we trusted educators to create a safe environment as their role as educators.