Eden Academy Clyde

I had a frustrating experience with the centre’s enrolment process, which unfortunately prevented us from joining. We did a tour, and the educators I met were all warm, professional, clearly dedicated to the children and the rooms are spacious and nicely done. It is disappointing that the administration side doesn’t match the standard. Since the centre is close to home, I tried for weeks, starting from the end of October 2025 to enrol my child. However, I never received a response from the admin staff responsible for enrolments. Every time I contacted the centre, I was told that Jenny would call me back, but I never received any follow up. After repeated attempts and months of waiting, there was still no progress. I was only looking for two days of care, not five, and it really felt like they were less interested because of that. If the centre didn’t have availability, all they needed to do was be transparent and let families know, rather than leaving them waiting indefinitely. Eventually, I gave up and enrolled my child at Aspire Clyde North instead. While the educators seem wonderful, the enrolment and communication process needs significant improvement. Reliable and timely communication is essential for families, especially when it comes to childcare.