Crest Road Early Learning Centre

Choosing a daycare for the first time was daunting. Crest Road Early learning have exceeded our expectations and I couldn’t be happier with the centre, from the first day we dropped our son off they have made us feel like family. Our son loves going to daycare and I know he is safe and happy. We are kept updated on how his days go and they adjust his days to his needs. The Director and staff have been so amazing and ensured our son settled into to daycare with ease and confidence.

My daughter attended from nursery to pre school and I can’t fault our experience. She had significant food allergies which they were able to manage with absolutely no incidents. My son is currently in the toddler room and has been attending since nursery. He had lost his hearing and whilst it has been restored he has delayed speech and significant anxiety. It is one of the places he is truly comfortable. They know all of his behaviours and can quickly identify when he is struggling and they know all of coping mechanisms and how to ensure he is comfortable and thriving.

As a young, vulnerable, single mum facing confusion and frustration with my ASD/ADHD son before his diagnosis, I left this childcare centre in tears. I was called to leave my workplace multiple times a week because they couldn’t “handle” my 3 year olds behaviour. I received NO support, and was called into a meeting with the director or room leader at the time. She told me my child was the WORST child she has ever met; and that in all her time in this industry she has never met a worse child. I would walk in to pick him up and hear educators yelling at the small children. I was told by another educator that she would blow “weed smoke” in her child’s face to help him sleep. I pulled him out and moved him to another centre where they supported me and put plans in place to make my son feel comfortable, safe and happy. My son is THRIVING now with supports in place. Looking back, now that I’m educated about my son’s needs, the actions of this day are were absolutely disgraceful. They made me feel like I was doing everything wrong, and that I had the most terrible child, which is not the case. I hope much change has happened at Crest Road, as my experience was traumatic.

Absolutely love Crest Road for my daughter. She has such fun every day, she loves the educators and they do so well with all of the learning activities they do with her. The app that they use is so good at keeping us updated about her day, plus the photos are such a mood boost on our lunch breaks. Thank you for taking such good care of our princess.