Community Kids Broadbeach Waters

Our daughter has attended Community Kids Broadbeach Waters for over 1 year and we could not be happier with the level of service and care provided. The educators genuinely love the children and the feeling when you enter feels like an extension of your home. Our daughter has developed significantly during this time, learning new skills and eating new types of food that we wouldn’t be able to offer at home. Huge thank you to Miss Mariana, Bernadette, Xuyean and the rest of the crew!

Our 2 year old boy has been attending this kindy for over 6 months and I cannot express how happy we are with how the centre is helping him to develop. Bernadette and the team are so kind, helpful and care about the children. Our boy has come on heaps, they provide daily updates on activities, excellent meal selections and always have them engaged in tasks to help with social interactions, speech and problem solving. Special mention to Bernadette, we have 100% trust in her and couldn’t be happier.

Amazing staff with so much heart and caring mindset. It’s so wonderful seeing our daughter so engaged with the activities & other little ones. The teachers really go beyond & make an effort to help each child develop in a very individualised way. The management is really committed to providing a clean, safe and fun loving environment & we’re very thankful to the whole team at CKBW

I am writing to share what we consider in our opinion a serious safety concern that we experienced at this centre. During a tour to another centre, our 2-year-old daughter picked up a sharp metal nail/tack from a table in one of the older rooms. This was particularly concerning, as she often puts things in her mouth and small, sharp objects such as these pose a significant choking hazard. Before touring Community Kids Broadbeach Waters, my husband raised these concerns with the Centre Manager, Mariana, both over the phone and in person. She assured us that there were no nails or sharp objects in the 2.5 to 3.5-year-old room. However, when we arrived on our daughter’s first day at Community Kids Broadbeach Waters, we were dismayed to find children from the next door, older room at a table playing with a hammer and nail/tack set, with these small metal pieces scattered across the table. It only takes a few seconds for a smaller child to grab one of these and create a very serious issue! This situation not only contradicts Education and Care Services National Regulations but also basic common sense. The product labelling clearly states that it is only suitable for children aged 4 and older and warns of a serious small part choking hazard (see images of a similar set). In summary, we were shocked to discover this. Although the Manager apologised, we were very unimpressed with her excuses and seemingly relaxed attitude toward safety, especially given that we had clearly expressed our concerns directly to her beforehand. As a result we immediately pulled our daughter out of this centre before she even started because we had no confidence in her safety there. We hope this review serves as a warning to other concerned families considering this centre.