Community Kids Austral Before and After School Care

A Truly Exceptional Centre — Caring, Professional, and Committed to Every Child Our family has been part of this centre community for more than three years, and our experience has been nothing short of outstanding. The educators are consistently thoughtful, accommodating, and friendly — not only with parents, but with every child who walks through the door. The genuine care they show is visible in the way they teach, nurture, comfort, read to, feed, and love the children. My daughter has absolutely thrived here! One thing that has always stood out to me is the professionalism and communication of the team. Whether it’s daily routines, programming, health updates, or upcoming events, we have always been given clear information well in advance. Even when unexpected operational or regulatory constraints arise — as they do in any centre — I’ve found staff to be transparent, organised, and respectful in how they handle adjustments. On what was a proud day for us, our daughter recently graduated along with nearly 60 other children — which in itself is a testament to how well-regarded and trusted this centre is. Because of the unusually large cohort and the need to comply with safety and space regulations, the centre communicated multiple times that attendance would need to be limited to two family members. This was emailed and also mentioned to us verbally well in advance so that we had enough time to plan for the evening. It was an extremely hot day, and the indoor space — even with the air-conditioning working hard — understandably reached capacity with children, educators, and more than 120 adults in attendance. The outdoor play areas, while wonderful for their intended purpose (play equipment, sandpits, cubbies, and uneven surfaces), simply wouldn’t have safely accommodated a formal event in those conditions. From what I saw, the poor staff were doing their absolute best under these challenging circumstances to prioritise the children’s safety and comfort, and to ensure that everyone could still enjoy the ceremony. Managing crowd limits in a hot, busy room is no easy task, yet the team remained patient, calm, and respectful throughout. And they pulled off an AWESOME evening!! Despite the challenges, the graduation evening was a great success!! The children sang and performed, proudly wore their adorable graduation gowns, and each one received their certificate with an official handshake from the centre management. It was incredibly cute to watch, and remarkable how warmly every child responded to the staff. Afterwards, we all (families, staff, and kids), enjoyed snacks and cakes together outside - thankfully it had cooled a bit by then! Parents were applauding, chatting, and smiling, kids were running and playing— it was a genuinely beautiful way to send off our children to school, and for my daughter it was a truly significant and memorable moment. In all my interactions with the centre — from daily drop-off conversations to parent evenings to this final graduation — I have always felt heard and respected, confident in the team’s decision-making, and grateful for the loving, stable environment they create. It speaks volumes that several families I know, including my own sister and brother-in-law, travel well outside their local area just to bring their child here. That’s how trusted this centre is. We have absolutely no regrets choosing this centre for our daughter. Her early years have been enriched by a team who poured time, skill, and genuine affection into her growth. She leaves confident, happy, and ready for school — and we credit so much of that to the wonderful people here. I highly recommend this centre to any family looking for a place where children are truly known, cared for, and celebrated. To Natalie and the amazing team - Thank You - sincerely... Your untiring efforts to create a such a welcoming, safe and warm place for our most precious children, and your input into shaping our daughter's early foundational years is so very greatly cherished. Thank you.