Collard Family Kindergarten

After having 2 children in the centre since late 2022 I am so glad we are out. There was an incredible decline in the way the centre was run, with management completely loosing their way. There has been a huge turnover in staff, that is often not communicated to parents properly. This has had a massive impact on the children and how they settle into their rooms every day. The kinder program is poorly run, again with high staff turnover and a lack of structure. In the beginning they had a dedicated art room which the children loved, this was quickly replaced as another room so they could increase numbers, and now just sits there as a dumping room after a sharp decline in enrolment numbers. There were several incidents where my child was bitten by another child, the centre failed to document this properly, and they tried to down play what happened. The child who was biting my child was also known to have bitten others and the centre failed to manage this over the course of 2 years. There were many occasions upon drop off (at 8.30am) where ratios were not been maintained - instead the manager would often lean on 'roof line rations' as the excuse. One particular morning there was no educator in my daughters room and myself along with other parents had to go and locate somebody so we could safely leave our children. After giving 4 weeks notice that we were leaving (as per their policy) my daughters enrolment was abruptly ended with no notice after 2 weeks - she was not allowed back for a final day to say goodbye to her friends or educators. Management took their frustration that a few families were leaving out on me and in the crossfire punished a 4yr old. The only positive I have to say is that there are a handful of educators there who are fabulous and deserve recognition. They work in incredibly hard conditions, often short staffed within minimal support from management. I would highly advise that you do not send your children here. There are many other centres in the area that offer better care.