Children's Village Pendle Hill

My baby attends Children's Village Old Toongabbie, and we couldn’t be happier with our choice. Initially, we enrolled him in a well-known childcare brand, but we found it to be very commercial and lacking in communication (especially when it came to updates about our baby’s health). Here, it’s completely different. All the educators are friendly, warm, and caring. They provided wonderful support to help our baby settle in, and we can see how much they focus on preparing children for socialisation. What we truly value is the genuine feedback we receive. It’s not just “everything is good”, they share honest updates that help us understand how our baby is really doing when we’re not there. On the first day, and also when my baby had a little injury he gave himself, the centre reached out to us proactively with updates before we even had to ask, which shows how much they consider things from the parents’ perspective. I also witnessed an instance where another baby’s face looked slightly red, and the educator immediately brought a thermometer to check the child’s temperature, showing their attentiveness and care. The attention to detail here is outstanding. The food they provide is excellent in both quality and quantity compared to other centres we’ve experienced. At pickup, our baby always says goodbye and gives kisses to the educators, proof of the trust and bond he has with them. From his behaviour, it’s clear he enjoys his time at the centre. We are truly grateful to all the educators for looking after our little one with so much care. We highly recommend this centre to other families. Thank you Miss Rachael, Miss Kayla, Miss Sani and Miss Suresha for the wonderful care and support you give!