Chatterbox Early Learning & Child Care - Dutton Park

Overall we’ve had a very positive experience here. Having been at Una for over a year now in the nursery and toddlers rooms, it’s definitely had a few changes like others have mentioned in the reviews. But what hasn’t changed is the care, attention and genuine love from the educators. Our little one loves his teachers and friends, and the toys, activities and experiences on offer. The chef is excellent, there’s a variety of food on the weekly menu, and our little one always seems to eat more there than at home. Having a good outdoor space was also important to us and the play area, sandpit and swings are great. Younger and older kids are mixed at points during the day which has helped with transitioning rooms and socialisation. The Storypark updates have varied in the past depending on which educator posts them but currently these are 10/10. It’s a lovely small centre and we’ve been super happy with our experience and the support from the team here.

We made the decision to leave this center after the change in management to UNA. What was once a nurturing and reliable childcare service became deeply disappointing under the new leadership. The transition led to a complete staff turnover, and from that point, the quality of care declined significantly. We experienced frequent and unannounced staffing changes, with little to no communication from management. Our child no longer recognised the carers, and sadly, we witnessed poor interactions—staff ignoring children in distress and dismissing their needs. This created a feeling of unease and loss of trust, and we no longer felt confident or safe leaving our child there. It’s heartbreaking, as this center used to be one of the best. The lack of transparency, consistency, and respect for families’ concerns was ultimately why we left. We sincerely hope improvements are made for the children and families still attending.