Chatterbox Early Learning & Child Care - Dutton Park

We made the decision to leave this center after the change in management to UNA. What was once a nurturing and reliable childcare service became deeply disappointing under the new leadership. The transition led to a complete staff turnover, and from that point, the quality of care declined significantly. We experienced frequent and unannounced staffing changes, with little to no communication from management. Our child no longer recognised the carers, and sadly, we witnessed poor interactions—staff ignoring children in distress and dismissing their needs. This created a feeling of unease and loss of trust, and we no longer felt confident or safe leaving our child there. It’s heartbreaking, as this center used to be one of the best. The lack of transparency, consistency, and respect for families’ concerns was ultimately why we left. We sincerely hope improvements are made for the children and families still attending.