Busy Bees at Springfield Lakes

staff are neglectful, centre manager has poor leadership skills which reflect in the unhappiness of staff and high staff turnover Among many other issues the final straw for me was when another parent contacted me to let me know that she witnessed an educator, Paula, take my crying child away from me at drop off and proceeded to dump him on the ground and walk away, once I was out of sight. This parent told Paula that there was a crying child by himself around the corner, and Paula shrugged her shoulders, with no care in the world. I believe Paula was extremely neglectful towards my child, constantly leaving him in dirty nappies to the point of severe nappy rash. My child was the only one who didn’t have a designated pocket with his name on it, at the door. I never received any artwork or memorabilia for his time at the centre, Paula claimed that my son ‘refused’ to partake in any of the activities. I find this very hard to believe, I believe he was intentionally excluded from activities. As an educator you should encourage the children to partake in activities, or do activities based on their individual interests. My son is extremely outgoing, loves painting, water play, trucks, sand, leaves, nature. All the fun stuff . But he was rarely photographed during the day and when I would ask how his day was, at pick up, id get the same robotic response - “good.” It wasn’t just my child though, I came early one day and witnessed an educator screaming in a kindy boy’s face, the poor little guy looked absolutely terrified, and it broke my heart to see. I always warn people about this centre, it was absolutely traumatising. I truly worry for the children that attend currently and hope they are all okay. If you’re considering sending your children here, please, look elsewhere.

We have searched high and low for a childcare centre for our girls and was so unhappy with other centres in the area. We came across busy bees and got put on the wait list and we were contacted for a spot, and to say we are so happy is an understatement. We have never been happier at a childcare centre! The staff are so lovely, they always chat and let us know how she went and are so welcoming in the mornings, the manager Sally is amazing and my girls absolutely adore her and come running into her office almost everyday for a hug. Although our daughter struggles at drop off with separation from us in the mornings, she has the best day and tells us how much fun she had at busy bees. When we pick her up she is busy playing and she always looks like she’s having a great time in the daily stories when we see them. Thank you so much busy bees for being so amazing and finally giving us a childcare centre we are so 100% happy with! ❤️