Bubup Nairm Children's Centre - enquiries go through City of Port Phillip

I have really sat on this review as we had a bad incident with this facility in Jan and I didn't post a review then as I honestly had to take some time to get over it. I am posting this now as I know this is a time people are signing their children up for childcare and our experience should be known. On our Fifth day at the Centre, an educator opened a door into the room where our daughter was and caught her toe. They called me and said there was some blood as the nail lifted and she should be picked up and taken to the GP. When I looked at the toe it was clear that a trip to emergency was needed, the Doctor said that the nail was 90% ripped off and would need to be removed. This led to injections and xrays for my little girl (13 months at the time) and then numerous trips to the GP to change bandages after. I acknowledge that some changes were made after the incident - more glass on doors, training for staff etc but it didn't feel good enough and we never sent her back to the Centre. The "excuse" giving was they didn't expect her to reach the door so quickly after the educator left the room. This was also the second time she was hit with a door, the first time being a head bump so they knew she was quick on her feet and would run towards the door if needed. Anyway, I have heard some negative still about the Centre and another Mum at the park encouraged me to leave this review. I know it is a long time since the incident but I was totally traumatised after it and couldn't bear to even think about the Centre. I would hate for something to happen another little child