Ascolta Early Learning and Care - Southern River

The girls here really go above and beyond and work with you to support you and your children. I am so grateful to have them as a part of our extended family and our children are just flourishing in their care. They always have an open door policy if we have any concerns and are so prompt in implementing anything required.

Response to comment at bottom of review! Absolutely awful experience. It was my child’s first time in daycare and the carers kept calling me to pick him up ‘because it’s too hard to change other kids nappies when your kid is crying’, he never stayed a full day because they kept calling me. My child would cry and cling to me at drop off and the carers would just walk past and ignore us without offering help. When speaking to the center manager I said ‘I feel like no one cares that he’s struggling’ her response was ‘Do NOT think about Ascolta that way’. Didn’t care to ask why I feel that way or look in to the issues. We received no support and no help. If this is what was going on in front of me, I’m horrified to think what happened when I was gone. Have since gone to another center and it is a completely different experience. I would rate them zero if I could. Editing to respond to comment: we were most definitely enrolled, I still have my enrollment pack. I don’t intend on providing more details as my review is solely to warn others, also as mentioned below I did speak directly to the manager and I got scolded for speaking openly. Also it’s kind of convenient that you “can’t find the accounts” for every bad review you get but can find the good ones?? Dont paint me out to be a liar, it’s not a good look for your company.