Adventures Preschool and Long Day Care - Turramurra South

Our experience sending our 2 year old twins to Adventures Pennant Hills has been at best average but often times quite disappointing. The building is new and on paper the facilities may be impressive but when you walk in the atmosphere is cold and corporate. There was a change in centre manager during our time there and the new manager would very rarely look up to say hello when you walked in in the mornings. My twins would come home with nappy rashes quite frequently. On one occasion they had not been wiped properly and Sudocrem was just applied on top of raw red inflamed skin with chunks of faeces still on their skin. There seems to be a very large number of trainees at this centre and they look confused and scared most of the time. Edit in response to business owner’s comment: A few hours after leaving this review, the centre manager left a missed call and then the owner called me. I have never met the owner and I have never seen her at the Pennant Hills branch so I’m not sure how she can be so certain of the environment at this facility. Yes, there was one incident of nappy rash that was so bad that it required an official email complaint but we have provided feedback verbally about nappy rashes prior to this incident. Yes, I also prefer to speak to educators directly to resolve any issues which we did when it concerned the health and wellbeing of my children. In terms of general feedback, the administrative staff did not seem open to feedback.

Our experience with Adventures has been nothing short of outstanding. The teachers are friendly, attentive and always kept us updated about our child's progress. The facilities are clean and well maintained. The food provided by chef Blake is fresh and nutritious. The best part about it is the sense of community you feel with other parents as all the children transition to the area's primary schools together. We would highly recommend it to other parents!

My child has been attending Adventures day care just before they turned 1 and it’s been over 13 months - easily one of the best decisions we made as parents. Just some of the standout reasons why I would recommend Adventures: 1. The staff are incredible - professional, loving and caring 2. Clean, purpose built facilities with so many sensory activities for my child to engage in - singing, dancing, outdoor play, sensory activities, painting, playdough, storytime, etc - with a clear structure and routine for the day my child enjoys 3. Their protocols give me the confidence that my child will be healthy and safe 4. The food made on premise is nutritious and fresh 5. They keep me informed via the app Storypark of my child’s day - sharing photos, what they ate, sunscreen application and when they napped 6. Underpinning it all is the value of community and as a parent you feel very much involved- you’re encouraged to share stories, traditions and extend invites to the wider family and community members As full time working parents, we needed to place our child in a daycare that could give us peace of mind, and Adventures have surpassed every aspect. Highly recommend