Imagine Childcare and Kindergarten Marsden

They are over charged the price. They made wrong statements but they wont fix it. The director ignored my email when i met her at centre she said she will have a look at my statement and call me but i never received any call. The manager assistant alway said they will look further about the statement but never give the answers. They can send you the statement but will withdraw money as they want when u ask they will said they will reduce next week but it won't happen. My kid already left their childcare 2 weeks but they still not give me the deposit and credit they booked wrong session. They are unprofessional and zero responsible. I dont want my kid to go there anymore because they aren't take any responsibility for what they do. Moreover they teacher at my kid room said they wont give my kid the milk bottle when she has nap and they wont warm up the milk as well. Yes they do have big building and everything is new that why they more expensive than another childcare. But they are dont have the love for kid which is the most important.!!!